Sheba Medical Center in Israel explained on 19 October how it is moving artificial intelligence from pilots into clinical practice. Its main tool is SmartER, an ambient platform that listens to the consultation and helps draft clinical documentation, first built for the emergency department and later extended to internal medicine and outpatient clinics.
SmartER works in four languages: Hebrew, English, Arabic and Russian. According to the hospital, cutting documentation time did not shorten waiting times, but it improved the experience of doctors and patients, because the time saved went into the consultation itself. Sheba is also piloting an assistant that gives clinicians quick access to medical literature, medication information and protocols.
To protect patients, their data is not used to teach the system, and a mechanism redacts or blocks identifiers such as names and addresses. A dedicated team assesses tools before and after deployment, and AI-generated letters and summaries are checked against the medical record.
